Privacy Policy
Welcome to Heathrow Car Park. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
1. Information We Collect
We may collect and process the following types of information:
- Booking details and reservation information
- Personal contact information such as name, email address, and phone number
- Vehicle details provided during booking
- Website usage data and analytics information
- Communication records relating to customer support enquiries
2. How We Use Your Information
Your information is collected and used for the following purposes:
- To process and manage bookings efficiently
- To provide customer support and respond to enquiries
- To improve website functionality and user experience
- To maintain security and prevent fraudulent activity
- To communicate important service updates and notifications
We will only use your information where legally permitted and necessary for providing our services.
3. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, or disclosure.
All information submitted through our website is stored securely and handled confidentially.
We do not sell, rent, or share your personal information with third parties without your consent, except where required by law or necessary to provide our services.
4. Cookies Policy
Our website uses cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic and performance
- Enhance the browsing experience
- Remember user preferences and settings
By using our website, you consent to the use of cookies in accordance with this policy. You may disable cookies through your browser settings if preferred.
5. User Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Request restriction of data processing
To exercise any of these rights, please contact us using the details provided on our Contact page.
6. Third-Party Services
In some cases, we may use trusted third-party providers to support payment processing, booking systems, analytics, or operational services. Such providers are required to maintain appropriate data protection standards.
7. Changes to This Privacy Policy
Heathrow Car Park reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page.